1 hour ticket response
We are specialized in providing a fast and proper reply to each helpdesk ticket sent by a customer. Our competent technical support team members will review your inquiry and will offer you the best solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average helpdesk ticket response time has proven to be twenty minutes.
A First–Class Support Service
Each member of our customer care team has lots of years of experience in the cloud web hosting market and most of them have been with us for at least 5 years. They are all ready to answer all your queries in the most proficient way possible.
An Easy–to–Navigate Help Center
To help you find a quick tip on how you can use a given service, we have included a truly intuitive Help Center section in your Site Control Panel. You can search through a huge collection of web hosting account management articles and website administration articles, consult the F.A.Q. archive or watch our how–to video tutorials.
