Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Site Control Panel you can find an in–depth Help Center section featuring tons of help articles and frequently asked questions. They are compiled by our support team of experienced techs. Simply type in your question and our clever system will give you the best answer.

  • Top quality support service
  • Educational Videos

  • If you’d like to see how an action is executed or how a problem is rectified, instead of just reading about it, then have a look at our collection of instructional video tutorials. They cover lots of different topics and will help you quickly understand how to work with the Site Control Panel.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 help desk service with a 60–minute response time guarantee. Our team of well–trained customer service technicians will be available to you to attend to all the inquiries that you could possibly have. During off–peak periods, a reply will be offered in even less than 20 minutes.