Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is trained to shortly take care of all cloud web hosting clients’ concerns and guidance demands. Via our ticketing system, it’s possible to send your question and a support team representative will likely get back to you within max an hour. In fact, practice proves that the ordinary reaction period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a group of qualified consultants who definitely are ready to answer to your question straight away. You’re able to contact the tech support team crew by opening a customer assistance ticket from your Site Control Panel or by posting us an email. On business days, you may also call us on the phone or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features a broad knowledge base that’s built into all areas. In each area, you will find a Help control key that will load for you a list of step–by–step courses on how to work with a specific element or carry out a certain action. In addition, we have produced course clips to make sure you get a better idea of the Control Panel’s interface.