A 99.9% Server Uptime

We’ve built our cloud web hosting system using stable hardware components and heavily customized software. Our admins have installed a tweaked version of Security–Enhanced Linux on each of our web hosting servers to guarantee maximum safety and reliability. We’ve set up several denial–of–service prevention devices coupled with very powerful firewall software to make sure our network is invincible and safe.

All cloud web hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

In addition to our cloud hosting platform, we’ve also set up our very own internal network in all our datacenters. Everything is based on first–class hardware elements built by Juniper. And on each and every router, we’ve set up a firewall with a sophisticated set of rules to successfully sift out all questionable requests.

Thus, in each of our datacenters – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting services in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Even though we have done everything to lower all potential risks with our cloud hosting packages and although our company provides first–rate tech support, there are situations when the customer is just not happy with what we have to offer. Or he has to move to a more robust web hosting solution, like a virtual private server or a dedicated hosting server.

That is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t content, you will get a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve meticulously picked each single member of our 24x7 support staff to make certain that we can provide the best customer care service that you can get. Each of our support engineers has several years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Besides, they’re available to you 24/7/365 – you will be able to touch base with them whenever you want and they will get back to you as quickly as possible.

Their average ticket response time is less than twenty minutes, whereas with many other web hosting firms you have to wait around for days. Plus, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to in under 1 hour.

24/7 Technical Support