You will find a lot of cloud web hosting suppliers available, yet many of them are resellers that have minimal resources, especially in terms of support. A good way to distinguish them is the option to reach the company over the phone. The level of support that you can get through this particular method of communication will vary depending on the supplier - a few of them offer experienced phone support, others offer basic and customer support only because some issues are more time-consuming and it is easier to be resolved via a ticket, particularly if the situation has to be escalated. Nonetheless, it's good to find that you can always get in touch with your hosting supplier because there're various small issues which can be resolved effectively and timely with a phone call, not mentioning that you'll be able to get additional info regarding the services even before you become a customer.

Phone Support in Cloud Web Hosting

In case you choose to take advantage of one of our cloud web hosting, you can connect with our support crew over the phone for 14 hours a day. We will help you choose the best package for your websites because we are aware that it is better to discuss this kind of matters with a live person. In case you already own an account, we're able to help you with all your sales/billing questions as well as general matters, even with some technical problems that don't involve too much time or escalation to a system administrator since it is more appropriate to open a support ticket for time-consuming troubles so as to have the entire communication in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you if you have any questions about the semi-dedicated server packages that we supply. Whether you would like to find out more about our plans, you have a billing issue or some general problem, you can give us a call. Though some more technical troubles may need a support ticket to give some time to our tech support team to analyze, we're able to help you with many technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the United states of America, the UK and Australia, we have local telephone lines in these countries as well. In case you're in a different country, we have a global number where you'll be able to reach us.